Our Tips

Jan 12

4 reasons to buy Fluke product through an Australian Authorised representative | Thursday, January 12, 2017

Fluke Australia are currently 50% of the way through an intensive training programme with a select few of its Authorized Sales Representatives. This training covers the topics of Thermography, Power Quality, Vibration, Scopemeters and both Temperature & Pressure measurement within the Process Industry.

Within Australia there seems to be a growing number of sources of Fluke product, from distributors (Authorised or not) in country and overseas to online auctions houses etc.
In a lot of cases the only cost considered by the purchaser is the end cost as they have already decided on the quality and performance by selecting the Fluke Product.

Something's to consider before buying your Fluke product.

BEFORE PURCHASE

  1. Have you spoken to a Fluke trained "Specialist" regarding your requirements?
    Fluke trained specialists have insight into your application and can ask the questions that can either save you money or expand your business or BOTH

  2. Have you seen the product in operation?
    Fluke trained specialists are required to have demonstration equipment available to give you a good working knowledge of your potential purchase.

AFTER PURCHASE

  1. If you have any additional questions where do you go?
    Fluke trained specialists can answer your questions, if they can't answer them they can go back to Fluke Australia and if they can't, we have Fluke US. ultimately your questions will be answered.

  2. Where do you go for warranty repairs and product service?
    Fluke Australia provides an Authorised Service Provider in Celemetrix, they have the facilities to service, repair and calibrate most Fluke products here in Australia in a timely manner.

Any product purchased from a non-authorised Fluke Distributor MAY NOT be covered under Fluke Australia's Warranty policy (refer to Fluke Australia's warranty statement for details)
http://www.fluke.com/fluke/auen/support/warranties/default

At the end of the day, you the customer can purchase Fluke product from any source, that's your right. Triple Point as an Authorized Reseller of Fluke equipment here in Australia does have the right to ask for proof of purchase (this is not an issue if purchased from Triple Point) before providing any support to these products. So, you may be stranded with a Fluke product that has issues and these issues can't be solved in a timely manner.

Mark Histed


The article can be downloaded here.

Oct 27

Learn how to use ShareLive™ video call to share live measurements using the Fluke Connect™ | Tuesday, October 27, 2015

Click the button below to access the Video: ShareLive™ video call, and see how to collaborate with your team members, no matter where they are:

  • Show your co-workers exactly what you are seeing, and vice versa.
  • Give instant access to your images, measurements, and notes.
  • Troubleshoot problems with live video and audio.
  • Save yourself the time and effort of walking down to the plant floor or back to the office every time there's a question or issue.

Collaborate with your team and solve problems faster with ShareLive™ video call, one of the powerful features of Fluke Connect™. See how by connecting your Fluke tools and watching this short video.


Nov 01

How often should I calibrate my Test Instruments? | Saturday, November 01, 2014


Fluke Calibration Tips by TriplePoint Calibrations

I have frequently been asked, “How often should I calibrate my Instruments?” below is an attempt to answer this question.

The answer isn’t as simple as one would think. Some Quality Organizations require their members to have regular recalibration periods and this period could range from months to years depending on the nature of the equipment. The Queensland Government has set a calibration period of six months on all test equipment no matter what the manufacturer states. Manufacturers would normally suggest a recalibration period of 12 months. At the end of the day where the above rules don’t apply for the trade’s person the recalibration period is up to YOU.

Let me explain further. To be endorsed as a member of a Quality Organization the member needs to abide by the rules set out by that organization. The rules on test equipment have been established over many years of measurement experience in the performance and stability of test equipment used. This seems like overkill when a tradesperson is making a measurement of resistance. However, both measurements should be made with a degree of confidence.

Quality manufacturers would normally state a “recommended recalibration period”. This by no means says that after that period has expired the instrument is “out of spec” or it will give you wrong results. It just means that most Quality manufacturers apply the same rules as the Quality Organizations and that is to suggest a recalibration period as those for any device with internal electronics to be 12 months.

The 12 month recalibration period has been seen as a curse to tradespersons everywhere but as I have suggested to a small number of sparkies when I have cleaned, repaired and re-calibrated their beloved low cost piece of test equipment “you really should get this checked MORE often, say every 3 to 6 months, the way you treat it” rather than the 12 to 36 months you are currently following. On the other hand I have checked a Fluke 77 digital multimeter which by the looks of it and the owners admission has spent it’s life sliding from side to side in the back of his Ute and the DMM wasn’t more that 1 digit out every where I checked it. Which is more of an indictment of the quality of the instrument rather than the care taken by the owner. Equipment with a current calibration certificate is of more value than the same instrument without a calibration

In conclusion, it’s a matter of RISK ASSESMENT, you are the one putting your name and reputation onto a legal document stating that the measurements you have taken at the time of completing the document are true and accurate and made in accordance to the relevant standards. It is this legal document that should drive the tradesperson to purchase, maintain and care for quality test equipment to achieve true and accurate results.

Mark Histed