Fluke Australia are currently 50% of the way through an intensive training programme with a select few of its Authorized Sales Representatives. This training covers the topics of Thermography, Power Quality, Vibration, Scopemeters and both Temperature & Pressure measurement within the Process Industry.
Within Australia there seems to be a growing number of sources of Fluke product, from distributors (Authorised or not) in country and overseas to online auctions houses etc.
In a lot of cases the only cost considered by the purchaser is the end cost as they have already decided on the quality and performance by selecting the Fluke Product.
Something's to consider before buying your Fluke product.
Have you spoken to a Fluke trained "Specialist" regarding your requirements?
Fluke trained specialists have insight into your application and can ask the questions that can either save you money or expand your business or BOTH
Have you seen the product in operation?
Fluke trained specialists are required to have demonstration equipment available to give you a good working knowledge of your potential purchase.
If you have any additional questions where do you go?
Fluke trained specialists can answer your questions, if they can't answer them they can go back to Fluke Australia and if they can't, we have Fluke US. ultimately your questions will be answered.
Where do you go for warranty repairs and product service?
Fluke Australia provides an Authorised Service Provider in Celemetrix, they have the facilities to service, repair and calibrate most Fluke products here in Australia in a timely manner.
Any product purchased from a non-authorised Fluke Distributor MAY NOT be covered under Fluke Australia's Warranty policy (refer to Fluke Australia's warranty statement for details)
At the end of the day, you the customer can purchase Fluke product from any source, that's your right. Triple Point as an Authorized Reseller of Fluke equipment here in Australia does have the right to ask for proof of purchase (this is not an issue if purchased from Triple Point) before providing any support to these products. So, you may be stranded with a Fluke product that has issues and these issues can't be solved in a timely manner.
The article can be downloaded here.